Shipping policy

Free delivery on every order.

Every order ships free, with no minimum spend. No shipping fees or surcharges are added at checkout.

Import charges are on us

If UK import VAT, customs duties or handling fees apply to your parcel, we pay them. You won't be asked for any extra payment when your order arrives.

Delivery area

We currently deliver to addresses in the United Kingdom only.

Delivery times

Step	Time
Processing and packing	1-2 business days
Delivery	2-4 business days
Total	3-6 business days

Business days are Monday to Friday, excluding UK bank holidays. Orders placed at weekends or on bank holidays are processed the next business day. During busy periods, delivery may take a little longer.

If we can't ship your order within the stated time, we'll email you with a new estimated date and you can choose to cancel for a full refund.

Tracking

When your order ships, we email you a confirmation with your tracking number and a link to follow your parcel.

Wrong or incomplete address

Please check your address at checkout. If you spot a mistake, contact us straight away and we'll try to correct it before dispatch. If a parcel comes back to us because the address was incorrect, we'll contact you about sending it again.

Late, lost or damaged parcels

If your order hasn't arrived after the estimated delivery time, or it arrives damaged, email contact@artextyl.shop with your order number. We'll look into it with the carrier and send a replacement or a full refund.

Contact

LTDLION LIMITED
PO Box 4385
Cardiff
CF14 8LH
United Kingdom
contact@artextyl.shop · +441424236371