Terms of service

These terms apply to every purchase from www.artextyl.shop. By placing an order, you agree to them.

Who we are

LTDLION LIMITED
PO Box 4385
Cardiff
CF14 8LH
United Kingdom
Email: contact@artextyl.shop · Phone: +441424236371
VAT number: GB470313967

Orders

When you place an order, we send you an email to confirm we've received it. The contract is formed when we dispatch your items. We may decline or cancel an order, for example if an item is out of stock, a price was shown incorrectly or we suspect fraud. If we cancel a paid order, we refund you in full.

Prices and payment

All prices are in pounds sterling (GBP) and include VAT. Delivery is free on every order, including any UK import VAT, duties or handling fees that may apply. Payment is taken when you place your order through our secure payment providers.

Delivery

We deliver to addresses in the United Kingdom only. Estimated delivery time is 3-6 business days. See our shipping policy for details.

Returns and refunds

You can return your order for free within 30 days of delivery. We check returns and issue refunds within up to 14 days of receiving them. See our refund and return policy.

Product safety

Dog toys should be used under supervision. Choose a toy that suits your dog's size and chewing style, don't leave your dog alone with a toy, and take away any toy that is torn, cracked or breaking apart. Toys are not suitable for children.

Product information

We try to describe and photograph our products accurately. Colours may vary slightly depending on your screen.

Our liability

We're responsible for losses that are a foreseeable result of us breaking these terms or our legal duty of care. We don't exclude or limit liability for death or personal injury caused by our negligence, fraud, or anything else the law doesn't allow us to limit. Nothing in these terms affects your statutory rights.

Intellectual property

Everything on this website, including text, images and logos, belongs to LTDLION LIMITED or its licensors. Please don't copy or reuse it without our written permission.

Privacy

How we use your personal data is explained in our privacy policy.

Changes

We may update these terms. The version on this page when you place your order is the one that applies to it.

Governing law

These terms are governed by the laws of England and Wales. If you live elsewhere in the UK, you can also bring a claim in the courts of the country where you live.

Contact

Questions about these terms? Email contact@artextyl.shop.